Welcome to IAPTus
The complete patient management and reporting solution for psychological therapists providing cognitive behavioural therapy (CBT) and other related treatments.
Overview
Introduction
IAPTus is the market leading system for IAPT patient case management and reporting. IAPTus is far more than just an IAPT system. It additionally offers the possibility for health care providers to collaborate, providing different services across the community. If you are providing a service where NHS staff, charities and other third sector organisations are all working together, IAPTus can combine them all under one roof.
Version 2 also allows other services to be run alongside IAPT services.
IAPTus enables safe and secure access to patient data from any Internet connection (open internet or NHS N3) through the use of two factor authentication.
Care pathway
IAPTus is unique among patient management systems in allowing each service using the system to design their own care pathway for their service. By creating custom care pathways a whole world of possibilities for service delivery and monitoring becomes available. Consistency is the key to delivering high quality health care. By having your own care pathway in IAPTus you can more easily train staff to deliver consistent care at every step of the patient’s journey. Staff have clear sight of which stage a patient is in and what actions to take accordingly.
Monitoring service user trends is simple in IAPTus. Questions such as…
- How long is the average waiting list for each treatment type?
- What is the spread of referral to treatment time?
- What is the historic typical destination for patients in a particular stage?
…are easy to answer with a custom care pathway.
Version 2
IAPTus version 2 offers a level of customisation and flexibility not seen before in patient management systems. IAPTus moulds to you and your IAPT service and allows you to customise care pathways, contact forms, assessment forms, your alerts and reports…in fact there is very little that you ‘can’t have your way’ in IAPTus version 2.
Labels
Labels are one of the major new features in IAPTus version 2. They are a very flexible way of adding visual markers to patients or referrals for anything you can imagine. In addition to this, they allow users to then search and group by those labels and to perform analyses using the labels as filters.
Examples for labels could include:
The possibilities for labels are endless and limited only by your imagination!
IAPTus version 2 feature list
| Patient Registration |  |
| Treatment Episodes | |
| DH Stepped Care Pathway | |
| Bespoke Stepped Care Pathway | |
| Admin & Clinical Alerts | |
| Records Details for Each Contact | |
| Records Patient Notes | |
| Access to Full Patient History | |
| Captures Full Minimum Dataset (MDS) | |
| Tracks Key Outcome Measures | |
| Produces MDS Output File | |
| Add Additional Fields | |
| Diagnoses | |
| Medications | |
| Full Range of Questionnaires | |
| Bespoke Questionnaire Design | |
| Access to Full Questionnaire History | |
| Unlimited Document Uploads | |
| Letter Production | |
| Bespoke Letter Templates | |
| Appointments Diary | |
| Support for Employment Teams | |
| Text Reminders to Patients | |
| Activity & Outcomes Analysis | |
| Data Download to MS Excel (CSV) | |
| Direct Download to Data Warehouse (ODBC) | |
| Support for Multiple Services | |
| Customisable Patient Labelling | |
| Fully Granular Access Permissions | |
| Internal Messaging | |
| Support for supervision | |
| Secure access from any location | |
Manage
Users
One of the first things you’ll want to do is setup a new user. IAPTus makes it very easy to add new users and manage your existing ones. For each user you can manage their details and quickly and simply setup their permissions and privileges. Slot them into a user group or give them unique access rights, the choice is yours. User management is quick and easy in IAPTus.
One patient, multiple treatments
IAPTus understands that patients may come back for treatment a number of times. It also knows that you may want to offer different treatments in parallel, probably those different forms of treatment are offered by different teams of care workers. All options are straight forward and highly visible for all users of IAPTus.
The custom care pathway you design will allow separate branches for as many different services as you like, each with a level of visibility for each service that you prescribe. So if you want to provide IAPT support, employment services, primary mental health services, debt advice, holistic therapy, drugs and alcohol services all under one system then IAPTus can provide that capability.
Automatic alerts for PHQ / GAD and ‘Serial DNA’
IAPTus alerts therapists to patient risk level automatically and many more automatic alerts can be added and customised by system users as the need arises. Automatic alerts allow all users to quickly identify groups of patients for purposes such as supervision sessions, referring on to specialist services or stepping up to higher intensity of care.
Diary
IAPTus has built in diary features that allow you to book appointments and search for free slots across your team in which to book appointments. The diary is displayed in a familiar month, week and agenda view. Not only can you book appointments and create re-occurring sessions, but IAPTus allows non-patient activities to be recorded such as supervision or training.
The diary features in IAPTus are just one more tool which allow you to work more effectively as a team.
Built in SMS patient reminders
We know that it’s not easy keeping on top of waiting lists in a busy service, so IAPTus is designed to help you manage waiting times
as simply as possible.
Not only have we made reporting of waiting times easy, IAPTus provides you tools to help reduce them. SMS appointment reminders are an effective way of reducing DNA rates and fewer DNA’s mean shorter waiting times. IAPTus has built in SMS reminders. Simply book an appointment into the diary and the patient will automatically receive a reminder via SMS a day or two before the appointment depending on what you specify – it really is that simple.
Letter editor
The ability to create and manage letter templates and automatically mail merge to standard letters is built into IAPTus with all the features you’d expect.
Users can:
- Save drafts
- Be protected from losing work with an automatic save of your current draft
- Preview a letter to see exactly what is going to be sent
- Quickly select the correct header and footer from your customised list
- Quickly switch between pre-defined templates to easily find the letter you need
- Choose from huge variety of built in mail merge fields
- Insert tables into letters
- Copy and paste from Microsoft Word
- Spell check letters prior to sending
Measure
Comprehensive reporting
The most comprehensive and flexible reporting system in its class is built into IAPTus as standard to all clients. The IAPTus hypercube is completely customisable and able to quickly create multi-level grouped reports without the need to resort to using outside programs such as SPSS or Microsoft Excel. Should the need ever arise, all reports in IAPTus can be exported as .csv files for transfer to other programs.
Creating patient groups
IAPTus makes it easy to create groups of patients for you to manage and action. Say you want to find all of the patients with missing demographic data or patients waiting to opt in, or maybe those patients referred from a particular surgery? IAPTus makes it easy not just to find those patients but to customise your account to make sure they are always on hand.
Improve
Help, support & videos
We know moving from a new or existing patient management system is a daunting prospect, particularly with regard to training. We’ve made that training as easy as we know how. Not only is IAPTus the most user friendly and intuitive system on the market (well that’s what our users say anyway), we’ve created a great help system for those moments when you just need to check how it works. The IAPTus help system is packed full of step by step guides and tutorial videos so users are only ever two clicks away from help and assistance.
We are particularly proud of our support system. Users and super users are always kept up to date with the progress of support requests. A dedicated support site in combination with regular email updates keeps you informed as to how your request is progressing.
Data warehousing
IAPTus now allows direct connections to the underlying system database. This secure connection via ODBC allows data to be extracted on a monthly, weekly or even daily basis into your own data warehouse. Many of our clients wish to combine data from IAPTus with other patient management systems into a data warehouse. Through use of the ODBC connections these extracts can be automated and run as frequently as you wish.
Just another way IAPTus helps you run your service your way.
Support
Mayden service
Every day all Mayden staff are focused on making sure we provide the most innovative software available, backed up with the best support we possibly can.
When you choose IAPTus you’re not just getting a highly capable patient management system, you’re getting Mayden service. We provide a level of service through email, web support, on-site training, remote training and phone backup that our customers believe is not available from any other provider.
Migrating data
If you are thinking of using a patient management system then chances are, you will have data you need to import to get you going. We have a significant amount of experience taking data from all kinds of sources and importing it into IAPTus. We have invested in custom import tools so we can offer an import service second to none in terms of speed, accuracy and flexibility.
So if you are thinking of moving from a home grown system, PC-MIS or anything else for that matter then you can be confident that we’ve done it before and we can do it again for you quickly and accurately.
Website hosting and support
We run our own dedicated high-speed database and application servers protected by state of the art security. Our firewalls and intrusion detection devices are built to the standard used by the NHS and we have a variety of options for encrypting traffic to the sites as required. Our server network is expanding all the time and the internet bandwidth is optimised to ensure that no bottlenecks occur when there is potential for congestion. To date all of our websites have been available with an excess of 99.9% uptime. Our standard support includes ensuring that the data is backed up regularly and there is access to both online and telephone helpdesks should any problems arise.
Connecting for Health IGSOC
Mayden complies with the Connecting for Health Information Governance Statement of Compliance and we review our status against the latest standards annually. Our Connecting for Health OCS code is 8HL34.